Question 1

What is involved in CAT6 installation?

Accepted Answer

CAT6 installation involves planning cable routes, pulling 23 AWG twisted-pair cable rated to 250 MHz, terminating both ends into keystone jacks or patch panels using TIA-568-B standard, and certifying each run with a Fluke DSX cable tester. CAT6 supports 1 Gbps at 100m and 10 Gbps over shorter runs. You receive a printed certification report with every installation.

Question 2

What's the difference between CAT6 and fiber optic cabling?

Accepted Answer

CAT6 copper cabling supports up to 10 Gbps over 100 meters and is ideal for horizontal runs to workstations. Fiber optic cable uses light and supports 100 Gbps+ over kilometers with zero EMI susceptibility—ideal for backbone connections between floors or buildings. We install both and help you choose the right medium for each part of your network.

Question 3

How long does a typical office installation take?

Accepted Answer

A small office (10–20 drops) typically takes 1 day. Medium installations (20–50 drops) run 1–3 days. Large structured cabling projects can take 1–2 weeks. We work around your schedule, including evenings and weekends, to minimize business disruption.

Question 4

Do you provide services for both small businesses and large enterprises?

Accepted Answer

Yes. We work with businesses of all sizes—from startups needing a few ethernet drops to corporate campuses requiring hundreds of cable runs. Our pricing scales accordingly, and we offer maintenance agreements for ongoing support.

Question 5

What areas do you service?

Accepted Answer

We serve the Dallas–Fort Worth Metroplex (11 counties), the Austin metro area (5 counties), and the Oklahoma City metro (7 counties). See our Service Areas page for a complete city list.

Question 6

Do you offer a warranty on your work?

Accepted Answer

Yes. All installations come with a one-year workmanship warranty. If any installed cable or termination fails due to our workmanship within 12 months, we return to fix it at no cost. We also pass through manufacturer warranties—typically 25 years on cable systems from brands like Belden or CommScope.

Question 7

How do I fix poor Wi-Fi coverage in my office?

Accepted Answer

Poor Wi-Fi is usually caused by too few access points, channel congestion, or physical obstructions. Our technicians perform a wireless site survey, map signal strength, then deploy enterprise-grade APs (Ubiquiti, Cisco, Aruba) in optimal locations with proper channel assignments to eliminate dead zones.

Question 8

Can you relocate my router or modem to a better location?

Accepted Answer

Absolutely. We run new cable from your ISP's demarc or existing ethernet to the new location, reconfigure your network equipment, and test speeds to confirm improved performance. Most relocations complete in a few hours.

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Professional Internet Techniciansfor Businesses